Total Satisfaction Guarantee
1. Eye Examination Guarantee*
If you feel uncomfortable with your new lens in 15 days, we will replace your lens for FREE.
2. 30 days Progressive Lens Adaptation Guarantee**
If you are unavailable to adapt with our Progressive lens within 30 days, we will replace your lens with Bifocal or SV. You only need to pay the replacement.
3. Lens Originality Guarantee
We offer lens with official guarantee and pricelist, delivered from official manufacture. For more information, please consult with our staff.
4. Free Complimentary Minor Repair and Servicing
We offer free complete cleaning, adjustment, and replacement parts for the lifetime of your glasses.
5. Lens Order Time Guarantee
If your glasses are not ready in time as promised, we will deliver them anywhere you want FREE of charge.
6. Competitive Price Guarantee***
If you find the same product cheaper elsewhere within 15 days of your purchase, we will gladly refund the difference.
* Only applicable if eye examination is conducted in our store.
** Only for Varilux, Futurise, ILT & Summit.
*** Excluding Contact Lenses & Solutions. Please ask in store for details.
